Terms and Conditions

Welcome to Joieful. The Terms and Conditions Agreement ("Agreement") lists the terms of the agreement between you and Joieful for all Experience purchases , and all other services that we provide. By completing a booking on Joieful.com, you agree to accept the terms and conditions of this Agreement.


If we change this Agreement, we shall post a revised version of this Agreement here, which shall automatically replace the terms of this Agreement. Your continued use of the Site and the Services following Joieful's posting of a revised Agreement will constitute your acceptance of the revised Agreement. If you do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site.

Additional Policies

This Agreement incorporates by reference the following policies and documents also found on this Site:

Payment Methods

Joieful.com accepts several methods of payment to accommodate your needs, including: American Express, Discover, MasterCard, and Visa.

Pricing and Availability

Joieful sells a variety of tours, attractions and unique experiences on behalf of independently owned and operated vendors, meaning that Joieful.com does not set the booking rates, operate the provider company or determine service availability. We only offer FLAT RATES, so what we quote you for a flat rate, is guaranteed. In limited cases, additional fees may apply. Additional fees may include but are not limited to tolls, parking, stops, miscellaneous expenses, etc.

Refund Policy

We know that travel plans can change, and we work with you to ensure that your needs are met. Reservations must be canceled 24 hours before your reserved pick up date in order for a full refund to be considered. Some experience providers do not honor refunds; in this case, these exceptions are noted on the tour description during the booking process.

Unfortunately, if you neglect to cancel within 24 hours and the provider initiates the service as scheduled, we will charge your credit card the full amount quoted online, including fees, taxes, and gratuity.

Privacy Policy

We have established a Privacy Policy governing your expectation of privacy in information you provide to us. Any expectation of privacy by you is subject to that Privacy Policy.

Information about Yourself

You warrant that you are at least 18 year of age and will be responsible for any charges and consequences incurred in connection with your use of services. If you are less than18 years old, please have a parent or guardian use the services on your behalf.

You agree to provide true and correct information about yourself, including your e-mail address, in any registration form, and once registered you agree to update your registration information within ten (10) days of any change in that information. Any requirement, under either this User Agreement or applicable law, that we provide you with a notice is conditioned upon your complying with this provision.

Prohibited Activities

You acknowledge that you bear an obligation not to use the services for infringing, illegal or improper purposes or in an infringing, illegal or improper manner. This includes, without limitation: (a) transmitting threatening, abusive, profane, libelous, slanderous, obscene, pornographic or harassing materials; (b) engaging in harassment, sexual in nature or otherwise, whether through language, frequency or size of messages; (c) engaging in any other purpose or activity that violates any applicable law or regulation, either foreign or domestic, or facilitates the violation of any applicable law or regulation; and (d) engaging in any other purpose or activity that we believe could subject us to criminal liability or civil penalty or judgment.

You agree not to engage in actions that could adversely affect operation of any Web site, or our ability to provide the services to other visitors. These actions include: (a) attempting to circumvent user authentication or our security (cracking); (b) attempting to cancel, supersede, or otherwise interfere with services being provided to other visitors; and (c) attempting to access, copy, change or erase information or data on our servers.

External Links

Our service includes links to other material and sites on the Internet, including materials provided by Vendors. We are not responsible for the availability of these resources, or for their contents. We do not endorse and are not responsible for any of the material, advertising, products or content on such sites. We will not be held responsible or liable, directly or indirectly, for any loss or damage caused or alleged to have been caused by use or reliance on any such content, services or products on or offered on such sites. If you have a concern about any external link on our site, please notify us.

Disclaimer of Warranties and Liability

Joieful and any third party providers and distributors make no warranty of any kind regarding this site and/or any materials provided on this site, all of which are provided on an "as is" basis. Joieful and any third party providers and distributors do not warrant the accuracy, completeness, currency or reliability of any of the content or data found on this site and such parties expressly disclaim all warranties and conditions, including implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage of trade. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. This warranty gives you specific rights which vary from state to state.

No information or advice, whether written or oral, obtained by you from or through our service shall create any warranty not expressly made herein.

We shall not be liable to you or anyone else for any injury, damages or loss resulting from use of this service, caused in whole or in part by our negligence or events beyond our control in procuring, reporting, delivering, compiling or interpreting our service and any content accessible through the service. In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on such content.

We shall not be liable to you or anyone else for any direct, consequential, special, incidental, indirect or other form of damages, even if we have been advised of the possibility of such damages, related to the use or the inability to use the service. You agree that our liability, if any, arising out of any kind of legal claim, whether arising in tort, contract or otherwise, in any way connected with this service or the content in this service shall not exceed the amount of $100.

You further agree that we, our employees and agents will not be liable for any lost property or data of yours or any claim or demand against you by any other party.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

Governing Law

This Agreement and its performance shall be governed by the laws of the state of Louisiana, United States of America, without regard to its conflict of laws or their provisions. You consent and submit to the exclusive jurisdiction of the state and federal courts located in, the State of Louisiana, United States of America, in all questions and controversies arising out of your use of this site and this Agreement.


We reserve the right to suspend or to cease providing the service to you at any time for any reason. We may report to law enforcement authorities any suspected fraudulent, abusive or illegal activity. We will not be liable to you or anyone for termination of the service or any claims relating to the termination of the service.

If you object to this User Agreement or any change to it or become dissatisfied with the service in any way, your sole remedy and recourse is to immediately stop using the service. Your continued use of the service is your acceptance of this User Agreement and any and all subsequent changes to it.